Terms of Use

Important: These are the terms of use under which we offer coaching and training services on our website and related platforms, such as the Kajabi coaching platform. By using the site or other platforms, you accept these terms of use. If you do not accept these terms, you should not use the site or other platforms.

General Terms of Use

You accept the terms of use by using the site or other platforms where we provide coaching and training services. The content and use of the sites and platforms must comply with all local laws and regulations.

The service provider reserves the right to modify the content, terms of use, access times, and other internal functions of the sites and platforms at any time without notice.

Online Course Orders and Use

Online course orders are not subject to the 14-day right of withdrawal under the Consumer Protection Act when the service delivery has begun with the consumer’s consent before the withdrawal period ends.

Online courses are delivered electronically to the email address provided by the customer after the order. Delivery times may vary depending on the course nature but are generally indicated before the payment period.

The online course is accessible on all common tablets and smartphones with the latest operating systems. For browser access, we support the latest browser versions.

By purchasing, you accept the service delivery terms.

Payment and Delivery Terms

Payment for online courses is made at the time of the order via online banking, credit cards, or other electronic payment services. Payment options and any associated fees are displayed before payment.

You accept all additional fees related to credit card payments. Unless otherwise indicated, all amounts shown on our site are in euros. The currency and amount are shown before payment. We do not store your payment information on our platform. A third-party provider, Stripe, stores your information and uses it for subsequent billing periods. We are not responsible for your information with Stripe. If you have concerns about your data, please check Stripe's privacy policy here: https://stripe.com/gb/privacy.

When purchasing a product on a payment plan, you hereby authorize Susanna Ina Adelia Tanni Tmi to charge these installments to your credit card, and you understand and agree to the following terms: this payment is non-refundable; you will not dispute this charge in any way with your bank or any payment provider; and your purchase is subject to the company’s terms of use.

If you breach agreed-upon payment terms, you accept responsibility for any costs incurred by Susanna Ina Adelia Tanni Tmi due to the breach. You also acknowledge and agree that failure to pay will result in suspension of your course access until your account is up-to-date.

Complaints and Cancellations

We handle complaints and cancellations on a case-by-case basis. If, for any reason, you are not satisfied, please send us an email at [email protected] as soon as possible, and we will do our best to resolve the issue.

Use of Marketing Messages

Susanna Tanni Coaching may send you marketing messages if you have signed up for training or are using its services, even if you have not explicitly consented to electronic marketing. These messages relate to services or products from Susanna Tanni Coaching similar to those you have ordered or used. Please note that you can always opt-out of marketing messages by following the instructions at the end of the message and notifying our customer service that you wish to opt-out of processing your contact details for direct marketing.

By accepting the terms of use, you agree to adhere to them and regard them as binding between both parties.

Copyright Notice

The content of the sites and platforms, including texts, images, videos, audio, logos, graphics, and other materials, is the property of the service provider, Susanna Ina Adelia Tanni Tmi, unless otherwise noted. They are protected by copyright.

Copying, modifying, distributing, storing, or otherwise using any materials published on the sites and platforms without the service provider's permission is strictly prohibited.

All Rights Reserved

You agree that the content is offered solely for your personal use and may be downloaded to a single computer hard drive. You commit not to copy, reproduce, transmit, distribute, publish, commercially exploit, or create derivative works from the content, nor help third parties do so. For clarification, you may not market, sell, or use Susanna Tanni Coaching products or programs for your own commercial purposes (e.g., as part of your own business).

Responsibility

You agree that we are not responsible for any losses or damages arising directly or indirectly from the use of the site or its content unless in the case of death or personal injury resulting from our negligence. This particularly applies to business losses, lost profits, or other financial losses, even if we have been informed in advance of the potential damages.

Site Availability

You acknowledge that it is technically impossible to provide a site without errors, and we make no commitment to do so; that defects may cause temporary interruption of site access; and that the site’s operation may be affected by factors and circumstances beyond our control, including connections and telecommunications.

Changes to These Terms

We reserve the right to change these terms. By continuing to use the site and other platforms where we provide coaching and training services after the changes, you accept these changes. It is your responsibility to regularly check for updated terms.

Privacy Statement

Personal Data Collected We may collect personal data such as your name, address, email address, and phone number.

Purpose of Processing Personal Data We use your personal data to provide our website and services, customer service, and marketing.

Protecting Personal Data We protect your personal data with appropriate technical and organizational measures to safeguard against harmful activities.

Data Privacy Rights You have the right to amend or withdraw your consent, request access to your personal data, correct inaccurate or incomplete information, or request deletion of your personal data.

Contact Information If you have questions about the privacy statement, please contact us at: [email protected]

NOTICE

Medical Disclaimer

The content of the coaching and training services is intended for informational purposes only and does not replace professional advice or treatment, nor is it intended to be used for health-related issues. If you have health concerns or questions, always contact a physician or other healthcare professional.

The service provider is not responsible for any possible damages or losses resulting from the use of websites and platforms.